Privacy Policy

This privacy policy applies to information held on our databases that you provide about yourself to the Buxton International Festival, the Friends of the Buxton Festival and the Buxton Festival Foundation. It applies to personal information provided about individuals. It does not apply to any information you provide about companies and other organisations or to any information you provide to us outside of our databases. We may update this privacy policy from time to time by publishing the amended version on this website.

We will use your information to provide or manage the information, products or services you have asked for and to contact you in this respect, and may also use the information for general administration purposes, to help us improve the quality of our services and to carry out analysis and membership profiling.

For any of these purposes, we may share your information among the Buxton International Festival, the Friends of the Buxton Festival and the Buxton Festival Foundation.

INFORMING YOU ABOUT PRODUCTS AND SERVICES.

We may use your information to contact you with news of the Buxton International Festival, the Friends of the Buxton Festival and the Buxton Festival Foundation, and other products and services (provided by us, or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.

You can at any time ask us to opt out of receiving communications from us on any aspect of our activity.

You can also contact us if you have previously asked not to receive communications but would now like to hear from us.

We will send you communications by email or other electronic means if: you give us your agreement to do so; or you book a ticket to a Buxton International Festival event via the Buxton Opera House box office. Buxton Opera House and Buxton International Festival uses ‘soft opt-in’ based on ‘Legitimate Interest’ for email marketing, so that customers’ data gathered at point of sale can be used for direct emails about similar products and services. Buxton Opera House shares all Festival customer data with Buxton International Festival. Each party is a Data Controller in their own right for this data and is responsible for its processing and storage separately. Opt-outs are subsequently handled locally, on each organisation’s database. Customer data collected from Buxton Opera House will be contacted with a link to Buxton International Festival’s Privacy Policy, the opportunity to opt-in to Fundraising email communications, and the opportunity to opt-out of all communications, if that customer data set is not presently recorded in the existing data held by Buxton International Festival.

All postal communications are not restricted by the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and do not require customer consent.

If you wish to opt-out to our e-communications you can do so by clicking the unsubscribe link that we include on all our emails. You may opt-out of postal communications at any time by contacting us at the following address or telephone number.

Buxton International Festival, 3 The Square, Buxton SK17 6AZ  Telephone 01298 70395.

PRIVACY AND THIS WEBSITE.

We try to keep our database secure. However we ask you to recognise that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

PROVIDING INFORMATION TO US.

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you.