Refund policy

It is with great regret that for the first time in forty years we must cancel the Buxton International Festival in July 2020. This is an enormous disappointment but the health and well-being of our audience, our volunteers, the BIF team and all the artists involved is of primary concern. By taking this difficult decision now we are safeguarding the Festival for the Future. Read our full statement here.

Audiences can be assured that our standard policy means that tickets purchased for Buxton International Festival will be fully refunded.The Buxton International Festival team will be in touch with all ticket bookers by April regarding information on refunds via email, or post if you have not provided an email.

Ticket sales only cover about half of our overall costs and we rely on donations and sponsorship from our Friends and supporters. If you felt able to convert all or part or what you have paid into a donation, we would be enormously grateful. If you are a UK taxpayer, we would also be able to claim Gift Aid on the value of your donation, increasing the value by 25%. Donations like this would be a tremendous help towards recovering from this calamitous event and ensuring we can deliver an outstanding Festival which will take place from 8 – 25 July 2021.

We kindly ask in this busy time that you refrain from calling the Buxton International Festival office or the Buxton Opera House Box Office until you have received your next communications from us. We will be grateful for your patience.